Privacy Policy
Last updated: September 2025
Information We Collect
When you use our website, we may collect:
- Personal details you provide via forms (e.g., name, email address, phone number, message).
- Technical information such as your IP address, browser type, and device details (if analytics tools are enabled).
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries.
- Provide customer support.
- Improve our website and services.
We do not sell, rent, or share your information with third parties for marketing purposes.
Third-Party Services
We may use trusted third-party services to handle form submissions (e.g., Formspree or Web3Forms). These providers process your data securely on our behalf. If we use website analytics (e.g., Google Analytics), cookies may be set to track usage.
Data Retention
We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Your Rights
Under the UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Withdraw consent for us to process your data.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
Security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Damp Clear South West
Email: [email protected]
Phone: +44 7516 553512